I do not have a set schedule or time limit for the visits I have during the day. The amount of time I spend with each individual depends on the needs they present. I have the luxury of determining how I spend the six hours that my office is open for business, and though I am held closely accountable by my co-workers (and those still waiting outside of my door), I see the value in taking extra time from time to time to do some unique activities. Like sewing.
Miss Nettie came in because she needed new boots, because the fabric on hers had ripped up the side. We have very few winter boots available to give out, so I decided it was time to take out the sewing kit. Yes, of course I keep a sewing kit in my office.
Miss Nettie and I each took a needle, some thread, and a boot, and got to work. She had not sewn in years. We talked about all of those non-sewing years, all of the threadless thoughts that occupied her mind. We talked about those boots, their strengths and weaknesses, how they traveled with her through the highs and lows of her days. We brough the seams together with only minor injuries (nothing two band-aids couldn't fix), and Miss Nettie walked away with some pride in those boots, and some more energy in her step.
Not everyone is lucky enough to have 10 minutes to take with Miss Nettie, but I stand by those 10 minutes, and I'll defend them to my co-workers, and those still waiting outside my door.